Because there is so much more to selling and buying real estate than meets the eye, it is important to hire a real estate agent that understands the complexities and how they relate to your specific needs and circumstances.
Earl not only gets the big picture, he also takes care of all the little things. This was my first time buying a home and I was very nervous. Earl truly was my sherpa. His knowledge of the market was unlike any other agent we met. He always pointed out the little things about each building that would be very important to us. These were the things that weren't on the ads or informational sheets but would really matter to us. I would use Earl for my next purchase and I have already recommended him to friends.— Andrew L.
We worked with Earl and the Urbane team to purchase our first home, and can't say enough great things about our experience! Earl's knowledge of San Francisco real estate was a huge help...and the year of free HOA was an extra added bonus! Highly recommend Urbane for anyone in the market!!— Lauren M. & Jake F.
It was truly a pleasure working with Earl and Urbane SF - Earl helped to streamline the complete buying experience with his professional guidance (one example, Earl went above and beyond, and helped by making critical 3rd-party conference calls to various lenders in order to resolve key issues that we as first-time buyers were not familiar with) Upon moving in, it was an added delight to receive our 12 months HOA dues covered by Urbane SF.— Anran H. & Rui H.
Earl and Urbane SF offers the kind of service that is disruptive in the real estate industry. As a first-time home owner in San Francisco market, I could not have came away feeling more confident in my purchasing decision without Earl’s help as my trusted advisor. With every hard hat tour of the building layouts and questions about homeownership, Earl learned more about what we were looking for in a home. His ability to advise decisively speaks volumes of his experience, as well as his dedication to treat every decision as if it was his own. On top of that, Earl also covered our 12-month HOA, which was a great welcoming bonus as well. I would highly...— Jason L.
Please allow me the opportunity to share my sentiments for the OUTSTANDING, EXCEPTIONAL service I received from Urbane SF for a recent condo purchase. In the midst of an insane market where prices continued to rise, with multiple cash offerson choice properties, in some cases over 20% asking price, trying to buy a condo in the SF Bay Area was more than a challenging task, not to mention that I needed a hands-on consulting Realtor® to bounce ideas, while making a long-term real estate decision to address work location proximity, retirement and investment goals. Having Urbane-SF: Earl Chan &Norm Fung by my side made all the difference. Earl & Norm’s “...— Regina L.
Yes, five stars all the way. And this, his first review here, is authentic (I was an ordinary client). This is the guy you want, and probably his sales staff is excellent too. We were struggling with a mortgage and two credit lines, and finally decided to sell the family house to avoid a Notice of Default. Earl helped us review options other than selling, and eventually orchestrated a very successful open house, review of interested buyers and final selection. All very gently and with complete respect. There was no pressure or drama which of course would have added to our problems. And then he even helped us with the inevitable move-out and relocati...— Roland P.
We were only a bit more than two years in the States after living over 20 years in Europe, was renting in St Francis Wood paying a lot towards rents and we knew it was time to invest in a home of our own but had zero experience regarding how to do so or where to start in a country we didn’t know at all. We met Earl by chance at an open house and knew based on intuition and witnessing his interaction with others, that we wanted him to be our agent. We spoke briefly at the open house and invited Earl to our home that evening to discuss our desire to explore the possibility to purchase a home. We spoke for hours with Earl asking important questions a...— A. Meyer
Norm was very helpful during my purchase of my first condo. He patiently explained everything, took time to meet with me, and checked-in regularly with me. The purchase took 1 year from start to finish since this was a new development, and Norm helped me every step of the way, from meeting me at the sales office, to helping make sure all the items during the walkthrough were completed prior to my move-in date. I would definitely go with Norm again for another purchase, and highly recommend him!— Jeremy L.
Norm was very responsive throughout the whole process, in following up with the sellers and communicating details clearly to us. He was very thorough in reviewing all paperwork and we felt that he had our best interests in his mind always.— Sumanth K. & Anita K.
There is no doubt in my mind that Norm was the best agent to work with. My search for a condo purchase in SF was quite stringent and thus prolonged, but Norm was incredibly positive and helpful every step of the way. His knowledge of the market and the processes was invaluable and his willingness to help find creative solutions to any hurdles faced earns him the best review possible. As a first time home buyer, I am very pleased to have retained Norm's agent services for this purchase. Great attitude, always available for all kinds of inquiries, hugely proactive and a fantastic knowledge resource. I highly recommend talking to Norm regarding your ne...— Chris C.
We recently bought a condo in San Francisco with Norm Fung’s invaluable help. Most of our transaction had to be negotiated across a distance of 3,000 miles, so it was especially important to have someone with Norm’s combination of skills to see us through the entire process. From the beginning with the scanning of what was available in the San Francisco market that might meet our needs, through the complexity of documents and procedures (where the brokerage function needs to work to prune excessive document processing), to all the people and details that needed to be brought together to close on a property, Norm was always there. We benefitted from ...— Scott & Gail F.
Norm was a pleasure to work with. He was knowledgeable in the market and provided us with all the information we needed to make our decision. As a first time home buyer, he was patient with explaining the processes and terms. I strongly recommend him, especially to any first time home buyer.— Grace W.
I found Norm by chance as I was randomly looking for open houses. My home search was half-hearted at best, but Norm still agreed to work with me. I found him to be as advertised in the glowing reviews I read--he was thorough, well-prepared, and eminently available. More important from my perspective, he was aggressive, without being pushy. For example, while I was content to wait for open houses for listings I liked, Norm immediately contacted the seller agent and arranged for a showing ahead of time. And he stayed in regular contact with my loan agent, pushing for any possible edge for the offer. He also stayed on top of things, making sure that th...— Jose Z.
Real estate transactions are incredibly daunting, but working with Norm to both sell and purchase a property has been a completely manageable and smooth experience. As someone who is busy and needs a bit of hand-holding, I really appreciated the level of service Norm provided, as I barely had to lift a finger. From start to finish, Norm took care of all the little details, keeping me apprised along the way while at the same time not overburdening me with too much information. Beginning with the sale of my condo, Norm organized the cleaning, minor maintenance and staging, and had it ready to show in less than a week after my tenant vacated the proper...— Bonnie L.
As a first time home buyer and not knowing much about the process, Norm was fast and efficient while patient enough to explain & answer all my questions. He made sure I was taken care of from start to finish. Norm's insight and experience got me into the home with a price I was comfortable. Norm had great referrals and knew what to do for every situation. I can't thank Norm enough for shepherding me through my purchase.— Eric N.
When we sat and spoke with Earl, we knew right away he was the one for us. The sale of our home could not have gone smoother. He was professional, organized, and a pleasure to work with. He helped guide us in the direction we were headed. He created a plan and implemented it. I would definitely recommend Earl and Urbane SF to those seeking help with real estate.— Erik Y. & Van N.
We interviewed several top-rated agents to represent us in the sale of our Marina condo and selected Norm Fung. We chose Norm as we knew he would personally focus on the transaction as opposed to a junior member at a larger firm. Norm did not disappoint! He was professional and diligent throughout the process from pre-marketing to closing details. We were impressed with depth of Norm's market analysis and his market knowledge contributed directly to a closing sales price that we were very happy with. He was very responsive to our needs & requests from start to finish and was a pleasure to work with. I recommend him highly and would choose to work wi...— Jeet & Shelley M.
I met Norm, by chance, at an open house when I was shopping for a condo in SF for investment. Our conversation made me feel so comfortable that I signed him up as my agent. Norm is a great agent: professional, resourceful and very focused. He prides himself as a project manager- the project being the purchase of the condo. He listens carefully, offers his advice with thoughtful consideration. When we were on vacation overseas during the closing process, Norm went above and beyond the call of duty to keep the process going almost single-handedly. From time to time, when I got off track by some properties we visited, Norm acted as my checks and balanc...— Eva X.
I just recently completed my first purchase of a U.S. property from 8000 miles away, and Norm helped me from end to end with absolute professionalism, integrity, and a bit of tender loving care. I only had to travel once to San Francisco to look at prospects, and once we decided on the unit, we flew back to Asia, and Norm took it over from there. He took full ownership from bidding/negotiations with the seller, to searching/coordinating with the lender, to working out the details with the escrow agent/insurance company/property management. Norm made the process seem relatively easy, and he even took the time to take my 80+ year old parents to see th...— Dennis K.
I am an out-of-town buyer and was relatively unfamiliar with how to buy my first condo in San Francisco. I was referred to Norm and that proved to be key to getting my purchase completed successfully. Norm was there at every step of the way: from providing a market overview, advising on the offer and counter-offer process, liaising with the escrow company, to helping secure the first tenant for the condo once my purchase was completed. I found him to be an exemplary professional, providing prompt response and helpful advice. I appreciated the fact that he was detailed and provided a complete service. He made the process a pleasure and go smoothly. I...— Pao P.
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